Frequently Asked Questions

Everything you need to know about your Treatmedy experience.

How long will it take for my order to arrive?

Standard shipping typically takes 5-7 business days within the continental US. Express shipping options are available at checkout for faster delivery.

What is your return and exchange policy?

We offer a 30-day return policy on all unworn items with original tags attached. Simply visit our returns portal to start an exchange or request a refund.

How do I ensure I choose the correct size?

Please refer to our detailed Size Guide located on each product page. We provide measurements for chest, waist, and length to help you find the perfect fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.

Are Treatmedy garments sustainably made?

Yes, we prioritize ethical manufacturing and use premium, durable fabrics designed to last, reducing the environmental impact of fast fashion.

Can I track my package after it ships?

Absolutely. Once your order is processed, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery status.